FAQ

What forms of payment do you take?


We take Venmo, Zelle, and credit card.
After we confirm details of your quote, we will send an invice link via email for payment.




Are your drinks vegan? Gluten Free? Keto friendly?


We use cane sugar and brown sugar to sweeten our teas. Other than that, our products are gluten free. Boba drinks are not keto friendly, but we can make some of our drinks keto friendly as a special order with a price adjustment. Send us an email and we can see what we can do!




Is your boba gluten free?


Yes! Our boba is gluten free, nut free, dairy free, nut free. Of ocurse, it's vegan!




How do I make an order?


Contact us on the website for an inquiry and we will send you a quote. After we confirm details of your order, we will send an invoice via email.




What information do you need for a quote?


To get the most accurate quote price, please sending us the following information according to what services you're requesting - For catering services - guest count, location, date, time frame of event, if event taff is needed, staff attire (if applicable), "build your drink" or set menu, and any additional requests. To parter with us - delivery frequency, drinks requests, drink quantities, prefered drink containers (12 ounce or in gallons), and delivery address(es). For bulk orders (one time large order drop off) - quantity, drink requests, drop off date/time, any allergens, any additional requests.




What is your service area for catering and bulk orders?


We are based in San Leandro, CA and service all over the Bay Area. To see if you're in our service area, check out our map!




Can you ship your items?


Some of our items, yes! We can ship tea conentrates and loose leaf tea. We cannot ship ready-to-drink items (Hojicha Latte, Jasmine Latte, and cold brews) due to amount of time it takes to ship.